Assessor Resource
ICTTEN5092A
Undertake planned outage management
Assessment tool
Version 1.0
Issue Date: April 2024
Network engineering staff who manage planned outages resulting from network maintenance and upgrades apply the skills and knowledge in this unit.
It involves the management of planned outages resulting from the fast change over of new and existing equipment in telecommunications networks including digital switching and transmission, wireless and optical networks.
It is particularly relevant to integration of new and emerging internet protocol (IP) based technologies.
This unit describes the performance outcomes, skills and knowledge required to undertake planned outage management in telecommunications networks resulting from maintenance, network upgrades or cut overs. It involves strategies for dealing with customers, operational staff and associated system restoration.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)